Testimonials
"Top of the line service! Will ALWAYS use Joy for our travel arrangements!!" - Jennifer M
"Joy is an absolute expert in travel. We have used her multiple times , recently with a trip to Mexico. Her guidance and tips (that we would not have thought of on our own) made our experience amazing. I would highly recommend her for all travel needs" - David S
"Joy Hess goes above and beyond. Our 50th wedding anniversary trip was the trip of a lifetime. We highly recommend Outside the Lines Travel. We couldn’t have done what we wanted to do otherwise" - Paul and Kathy M
"Joy was awesome in planning our trip to Paris and Barcelona. Extremely patient with multiple requests on my end and ultimately set up an amazing itinerary for us. The tour guides were enthusiastic and knowledgeable, making our trip fun and educational! Joy was also really helpful with travel tips in general and with selecting flights and layovers. Top notch. Highly recommend" - Carolyn C
"Joy is the best!!! Detailed oriented and so knowledgeable! Takes time to know you and your likes and dislikes!" - Debbie A
"Thank you so much for planning our cruise. You did an awesome job, it was so nice not to have to worry about anything you had it all planned for us and answered any questions we had. YOU'RE THE BEST!!! We will have you plan the next trip for sure
Everything went so smoothly!" - Lisa H
"Joy made our family trip as easy as possible. The attention to detail she possesses made everything from travel to our accommodations were perfect. I recommend her to any family traveling." - Chris M
"Joy went above and beyond for our family holiday to Mexico. She arranged and then re-arranged because she found a 'better kids place.' Well, she sure did, the place was awesome and the kids loved it better than Disney. She sent a plane kit for the trip with everything we wouldn't have remembered, PlayDoh for the plane, gum, glo sticks for the beach, hand sanitizer! Where else can you find that type of care?? We had 3 rooms and 8 people and she coordinated all of us to be in the same building even floor. She made my niece's Xmas day dream come true by swimming with the dolphins. Joy has set myself up with other vacations and I will never go to another travel agent and recommend her to EVERYONE! Her follow up once you are there is just as great, making sure you arrive and check in. She is fab!" - Melissa M
"Joy nailed it! Our resort was amazing!! - just what we were wanting for our anniversary - Joy was a pleasure to work with - so available for questions and really figured out our style of vacation desires!!! Will definitely be using her services again!! 5 stars!!! ⭐️⭐️⭐️⭐️⭐️"
- Holly T
“I found Joy online hoping for help with first time travel to Ireland. From the first phone conversation she was warm and easygoing so none of the planning was stressful. She also made everything clear and understandable. Our trip was a great balance of scheduled activities but with built in time to explore. As I continued to read about things to have in place for the trip, Joy already had those built in like must see places and protections like our rental. When Aer Lingus had a strike it was easy to ensure our itinerary was not ruined. She uses a travel app that makes it easy to communicate and keep all of our documents in one place. I will come to her for future travel and recommend her highly. - Anne D
"Planning a family trip for 13 people just gave me a headache. But Joy made it easy. She was very responsive to endless questions, provided very comprehensive lists for packing, travel tips for Mexico, and so much more. Our time at an all-inclusive resort in Cancun was truly a once-in-a-lifetime experience for our children and grandchildren. Many cherished memories. Many thanks to Joy and Outside the Lines Travel"
- Dianne T
"My husband and I decided to take a trip this year to celebrate our 10 year wedding anniversary. With the tremendous help of Kristin Kordish at Outside the Lines Travel, we had a fantastic time at Sandals South Coast in Jamaica! It was my first time ever to fly commercially and it was the first time for either of us to travel internationally. Kristin walked us through everything from beginning to end: from obtaining our passports to being on standby when our flights between airports home were delayed. She went above and beyond to ensure things went smoothly for us. I highly recommend her services and we hope to travel with her assistance in the future!" - Samantha F
"Change the way you travel. The personal touch by Joy and OTLT will allow you to have the journey of your dreams!"- Michelle B
"I highly recommend her services and help for any of your traveling needs."
"Joy you go above and beyond to make our vacations a wonderful adventure. You’re my first call whenever I plan any vacation!" - Sandy R
"Joy planned an AMAZING honeymoon for us! I cannot say enough about how great our trip was. The time and effort she put into the planning was incredible; it was so nice to know that someone was taking care of everything for us and that we could just enjoy our time away and each other. I highly recommend Joy for any trip you are planning. She was knowledgeable, easy to work with, and an overall great travel agent and person!" -Kate P
"Working with Kristin K, made everything so much easier. She answered all and any questions. So helpful with booking, tickets and even things to do. Can't wait to use her again for another vacation! With her help, all that stress on vacation disappeared and we were able to relax and enjoy! 😊 " -Kaylee M
"Can't say enough good things about Joy! Got us discounts and savings we didn't even know we deserved; she researched our tour and got us the best room, best price. She worked until she had answers for everything on our (endless) list of questions! We are already working with her to plan our next trip!" - Gayle H
"We had a great experience working with Joy, from narrowing down our destination to the entire trip execution. She handled everything and kept us informed throughout the process. This was my first experience with a travel agent and I’m so happy I found my “forever agent”😊" - Mike H
"Joy is AMAZING! My wife and I booked our honeymoon through her last fall to Costa Rica and had nothing but a great experience! I have nothing but good things to say.... from our initial conversation she was very friendly and offered every piece of advice she could. It was the rainy season at that point, which she made sure to mention (if you're not aware, that is a key piece of information). Regardless of the season, we booked and had a GREAT honeymoon, as the weather decided to cooperate with us. I can't thank Joy enough for making our travel experience as enjoyable as possible!!!" - Ben J
"Joy is amazingly positive, fun, honest, and easy to work with! We had always wanted to go to Disneyland Paris and Joy was the perfect person to consult with to make it happen. She truly made sure it was the vacation that WE wanted, and never imposed upon us her own opinion of how our vacation should be! She offered on-point expertise, tips and suggestions that were incredibly helpful to us and was so eager to hear our feedback about our journey! She truly cares about her clients and their experiences!! Joy is the real deal of travel consultants and I would recommend her to anyone!!!!" - Tim M